Full Life-Cycle services are available on all Focus Products. This type of service can provide assistance with any part of the product’s life-cycle:
Installation: Initial setup, test and verify components are operational.
Configuration: Configure components per customer specification and best practices.
Maintenance: Modifications to current environment as needs change.
Support: Problem discovery and resolution.
Update: Apply patches to remain compatible, stay secure and ensure ease of future upgrades.
Upgrade: Implement new major code releases from existing environment, suggest upgrade paths based on vendor best practices.
Refresh: Prepare customer for migration efforts, suggest refresh alternatives based on what’s best for the customer.
IT Design focuses on bringing simplification, standardization and documentation during any life cycle service.